Last updated October 4, 2026
These are the rules for using Marlow, in plain language. They were written by the Marlow team, not a lawyer, and will be reviewed by one as Marlow grows. Questions: hello@marlow.social.
By creating an account or using Marlow, you agree to these terms and to our Privacy Policy. If you don't agree, please don't use Marlow.
You must be at least 13 years old. If you're under the age of majority where you live, you need a parent or guardian's permission. You're responsible for keeping your password safe and for what happens on your account.
Usernames are first come, first served. Don't pick one meant to impersonate a person, brand or organization. We may reclaim or change usernames that do, or that are inactive, offensive or squatted.
You own what you post: photos, posts, messages, postcards and everything else. By posting it, you let Marlow store and show it to the people it's meant for, only as needed to run the service. That permission ends when you delete the content or your account (backups may keep copies briefly).
Only post things you have the right to post. If you believe something on Marlow infringes your copyright, email us with the link and details and we'll review it.
Don't use Marlow to:
You can block and report anyone. We review reports and may remove content or suspend or delete accounts that break these rules, with or without notice.
Postcards are delivered on a delay, and how many you can send per day is limited. If you send a postcard as a link, anyone who gets the link can read it until someone keeps it, so only share it with the person it's meant for.
Marlow Plus is a one-time Founding Supporter purchase, not a subscription. Payments are handled by Stripe. Plus perks are digital features inside Marlow; we may change or add perks over time, but we won't take away what you paid for while Marlow is running. Refunds: if you change your mind, email hello@marlow.social within 14 days of buying and we'll refund you in full, no questions asked; Plus perks end when the refund goes through. After 14 days, purchases aren't refundable, but if something went wrong with yours, email us and we'll make it right.
Marlow is a young product. Features may change, and the service may sometimes be down. We may update these terms; if a change matters, we'll update the date above and tell you in the app. Continuing to use Marlow after that means you accept the new terms.
You can delete your account at any time from your profile settings. We may suspend or end accounts that break these terms or put other people at risk.
Marlow is provided "as is", without warranties of any kind. We don't screen users or guarantee what other people post. Use your own judgment when talking to people you meet online, and tell a trusted adult or the authorities if someone makes you feel unsafe.
To the extent the law allows, Marlow and its team aren't liable for indirect or consequential damages, or for anything other users do. Our total liability for any claim is limited to the amount you paid Marlow in the 12 months before the claim (or $10 if you paid nothing).
Questions about these terms: hello@marlow.social.